Service - Guarantee

Timura | THERMO WOOD
PEACE OF MIND GUARANTEE

Timura | GUARANTEES
WOOD, A NATURAL MATERIAL, IS EVEN MORE RESILIENT WHEN THERMALLY REFINED.

TIMURA PRODUCTS ARE OF PREMIUM QUALITY. MADE IN GERMANY. OUR GUARANTEES ARE FOUNDED ON OUR LONG-STANDING EXPERIENCE IN THE INNOVATIVE PROCESSING OF WOOD INTO THERMO WOOD.

Half-timbered houses as well as houses made of wood, which are often hundreds of years old, show how long-lasting, beautiful and resilient wood is in its nature. timura makes wood much more resilient with its thermal treatment – using only heat without any chemicals. 

Native woods can be thermally refined and, depending on the type of wood, have a certified durability class of 1 or 2. Similar to tropical wood from the wild. Tropical wood grown in plantations does not reach this class of durability. It is also often uncertain whether tropical wood comes from wild growth or plantations. 

Due to the innovative refinement of wood into thermo wood, it is possible to use our wood products outdoors as terrace flooring, cladding for your façade or fencing in the garden, or indoors in wet rooms such as bathrooms, fitness centres and spa areas as well as in any living spaces and in commercially-used premises.

EXPERIENCE THE NATURAL CHARACTER OF WOOD AND CARE FOR ITS CONTINUING VALUE.

Thermo wood is resilient, but is still a piece of nature. The natural character of wood is brought out through oiled surfaces – but these need care. Just as a person’s skin is kept fresh and young with nourishing creams, wood, as a material of nature, is maintained by oiling. You can find more information under Products, then choose the appropriate product – Terrace, Façade, Parquet, Fencing – then Care. 

We offer a 20-year colour guarantee for products with fully opaque colours. These guarantees apply to our products with oiled surfaces for private use:

5+10

5 Years

timura always gives a 5-year guarantee on the usability of its products, if assembly and installation have been carried out professionally.

+ 10 Years

Providing your timura products have been professionally installed, a guarantee promise can be signed that will extend the warranty of your flooring for up to 10 further years.